Privacy Policy
Last updated: September 1, 2025
Data Security & Privacy
Your conversations are processed securely through encrypted infrastructure. We are committed to protecting your data and maintaining your privacy throughout the entire processing workflow.
Encrypted Storage
Files are encrypted during processing and securely stored using industry-standard protocols.
Secure Processing
All data processing happens through encrypted channels with automatic cleanup protocols.
Confidential Processing
Your conversations remain confidential - we don't read, analyze, or use your data for any other purpose.
Security Standards: We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Your files are processed in isolated environments and automatically purged after Context Pack generation.
1. Introduction
Universal Context Pack ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI conversation analysis service.
2. Information We Collect
2.1 Account Information
- Email address (for account creation and authentication)
- Username and profile information
- Payment information (processed securely through Stripe)
2.2 Conversation Data
- AI conversation files you upload for processing (processed automatically, not read by humans)
- Processed conversation chunks and Context Pack results
- Generated Universal Context Packs for your download
Note: Your conversation content is processed automatically by our systems and is never read, reviewed, or analyzed by human operators.
2.3 Usage Data
- Service usage analytics and performance metrics
- Error logs and debugging information
- Feature usage patterns
3. How We Use Your Information
- Provide automated conversation processing to generate Universal Context Packs
- Process your conversation data through secure, automated systems (no human review)
- Manage your account and process payments
- Send service-related communications
- Monitor system performance and reliability
- Ensure security and prevent fraud
Important: We do not read, analyze, or use your conversation content for any purpose other than generating your requested Context Packs. All processing is automated and confidential.
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Processing in isolated, secure environments
- Automatic data purging after Context Pack generation
- Access controls and authentication systems
- Regular security monitoring
Your conversation data is stored securely with encrypted protection and is only accessible by you and our automated processing systems. Files are automatically deleted after processing completion.
5. Data Sharing and Third Parties
We do not sell, trade, or share your personal data with third parties except:
- Service Providers: OpenAI (for AI analysis), Stripe (for payments), Supabase (for authentication)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
All third-party service providers are bound by strict data protection agreements.
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data
- Opt out of marketing communications
To exercise these rights, please contact us at the information provided below.
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Conversation data and analysis results are retained until you delete them or close your account. Account information may be retained for a reasonable period after account closure for legal and business purposes.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Universal Context Pack
Email: privacy@universalcontextpack.com
For data protection inquiries: dpo@universalcontextpack.com