Terms of Service

Last updated: September 1, 2025

1. Acceptance of Terms

By accessing or using Universal Context Pack (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Universal Context Pack is an AI-powered service that analyzes conversation data from various AI assistants (ChatGPT, Claude, etc.) to create portable context packs. The Service processes uploaded conversation files to extract insights, patterns, and contextual information that can be used across different AI platforms.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Upload illegal, harmful, or malicious content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload conversations containing personal information of others without consent
  • Attempt to reverse engineer or compromise the Service
  • Use the Service for unauthorized commercial purposes
  • Interfere with or disrupt the Service or servers

5. Content and Data

5.1 Your Content

You retain ownership of the conversation data you upload. By using the Service, you grant us a limited, non-exclusive license to process your content solely for the purpose of providing the Service.

5.2 Generated Content

Universal Context Packs and analysis results generated from your data belong to you. We do not claim ownership of the insights or patterns derived from your conversations.

5.3 Content Responsibility

You are responsible for ensuring you have the right to upload and process any conversation data. You must not upload conversations containing sensitive personal information of others without proper consent.

6. Payment and Billing

6.1 Credit System

The Service operates on a credit-based system. Each conversation chunk analyzed consumes one credit. Credits must be purchased before use and are non-refundable except as required by law.

6.2 Payment Processing

Payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. All fees are non-refundable unless otherwise specified.

6.3 Price Changes

We reserve the right to modify our pricing at any time. Price changes will not affect credits already purchased.

7. Service Availability

While we strive for high availability, we do not guarantee that the Service will be available 100% of the time. We may temporarily suspend the Service for maintenance, updates, or other operational reasons. We are not liable for any downtime or service interruptions.

8. Intellectual Property

The Service, including its design, functionality, and underlying technology, is owned by Universal Context Pack and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you agree to the collection and use of information as described in our Privacy Policy.

10. Disclaimers and Limitations

10.1 Service Disclaimer

The Service is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or usefulness of any analysis results.

10.2 Limitation of Liability

To the maximum extent permitted by law, Universal Context Pack shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11. Termination

We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Service ceases immediately. You may delete your account at any time through your account settings.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

14. Contact Information

If you have any questions about these Terms, please contact us at:

Universal Context Pack
Email: legal@universalcontextpack.com
For general inquiries: support@universalcontextpack.com